We not only provide customer references we also provide references from our banker and our key vendors.
Contractors who only provide 3 or 4 references may not deliver a consistent service. Any contractor can find some satisfied customers. If a contractor is unable or unwilling to provide at least 10 references that should be a RED FLAG.
We encourage you to call as many as you need to feel confident that what we promise is what we deliver. We encourage you to use the simple steps below to check our references and the references of any other contractor you speak to.
Many homeowners want to check references but they aren’t sure what questions to ask.
Often, people don’t even bother to check references. They believe "no one will provide a poor reference". Unfortunately, if you don't check references, you make it easy for the unscrupulous contractor to succeed.
The outline below was created by a company that has spent years advising and educating both homeowners and residential contractors on professional business practices.
They recommend that you prepare a list of 5 to 10 questions to ask each person. Obtain a rating on timeliness, quality, cleanliness, adherence to price and professionalism. Confirm the project that the roofing contractor completed. Being prepared for the reference calls will give you a quick way to determine who is better.
Basic questions you may want to ask:
Add any other questions that are important to you to this list.
We hope this Reference Guide helps you get the information you need to make the best choice when it comes to hiring, evaluating and working with a professional roofing contractor.
We are providing this as a service so you can make the best decision possible in hiring a professional roofing contractor, regardless of who you decide to go with.
Bank Letter: Additional assurance that they are financially stable. Well-established companies should provide a current letter of reference from their bank. This provides additional assurance that they are financially stable.
Vendor Letters: Evidence that they pays their bills. Roofing contractors that are unable to provide letters of reference from their vendors may be having trouble paying their bills.
There have been countless stories in the press about contractors running off with a homeowner’s deposit. Contractors that aren’t current are not going to get the best pricing or may have problems getting material on the date promised due to credit problems.